Refund Policy

We offer fast and fair refunds.

1. Refund Approval

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method

• Please allow 3–7 business days to appear in your account

2. Partial Refunds

May apply if:

• Item is damaged or incomplete

• Return is made late or without original packaging

3. Non-Refundable Items

• Clearance items marked as final sale

• Gift cards
  

4. Late or Missing Refunds

If a refund hasn’t appeared:

• Check your bank account

• Contact your payment provider

• Still need help? Email support@jojojunior.com